Legal Policies

Transparency and compliance are core to Nexiopay’s operations. Below you will find our official policies governing the use of our services.

Last updated:20/02/2026

Terms & Conditions

By accessing Nexiopay’s website and services, you agree to comply with the terms outlined below.

Scope of Services

Nexiopay provides strategic consulting, SaaS development, AI-powered systems, and IoT automation solutions under mutually agreed proposals and contracts.

User Responsibilities
  • Provide accurate and complete information.
  • Use services for lawful business purposes only.
  • Not attempt to misuse, disrupt, or reverse engineer our systems.
Limitation of Liability

Nexiopay shall not be liable for indirect or consequential damages arising from the use of our services.

Governing Law

These terms are governed by the laws of India.

Privacy Policy

Nexiopay respects your privacy and is committed to protecting personal information collected through our website and services.

Information Collected
  • Name, email, and contact details
  • Company information
  • Project requirements submitted via forms
Usage of Information
  • Responding to inquiries
  • Delivering services
  • Improving user experience
Data Protection

We implement appropriate technical safeguards to ensure the security of your personal data.

Cancellation & Refund Policy

Nexiopay provides primarily digital and technology-based services.

Service Cancellation

Cancellation requests must be submitted in writing before significant project milestones are completed.

Refund Eligibility

Refunds are reviewed on a case-by-case basis. Completed milestones and delivered digital services are non-refundable.

Processing Timeline

Approved refunds will be processed within 7–10 business days via the original payment method.

Shipping & Delivery Policy

Nexiopay primarily delivers digital services including SaaS platforms, consulting reports, and automation systems.

Digital Delivery

Services are delivered electronically via secure cloud platforms and official communication channels.

Hardware Delivery (If Applicable)

In projects involving IoT hardware, shipping details and timelines will be outlined in formal agreements.

Contact Information

For any questions regarding our policies or services:

Nexiopay
Tirupathi District
Yerravaripalem – 517194
Andhra Pradesh, India

Email: info@nexiopay.com
Business Hours: Monday – Friday, 9:30 AM – 6:30 PM IST